Thursday, May 19

Travelgenio – Refund problems – Scams/Ripoffs

 

Source: Travelgenio – Refund problems – Scams/Ripoffs

Discovered on: 2020-06-18 08:05:53

Travelgenio – Refund problems

Travelgenio booking code: 17678897. OS Booking code: W7LJPU OS Ticket number: 2572152505812 Austrian Airlines did not operate my flights on 03 of March (outbound) and 05 of March (inbound), because of the Coronavirus-19 pandemic restrictions. I rescheduled my flight, but Austrian Airlines was again not able to operate those flights. I addressed the respective company, but they directed me to you, since it is Travelgenio where I bought my ticket from. As I could not travel according to those respective dates, due to reasons independent of my will but incumbent with the Austrian Airlines – your partner, please proceed to a total refund of my purchase. On May 21st, I sent to you the whole file of my case and I got in reply the above-mention ticket number. But nothing more. Meanwhile my ticket was cancelled, thus I can not even rebook, not to mention refund. Many thanks and best regards,Viorel Stanila

Published at Thu, 18 Jun 2020 08:05:47 +0000

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