Source: Travel2Be – Overdue refund – Scams/Ripoffs
Discovered on: 2020-11-12 13:00:11
Travel2Be – Overdue refund
Reply from Travel2Be
Please send an e-mail to [email protected]***.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our agents.
I have been requesting my flight refund since my flights were cancelled in April 2020. After failings from yourselves (Travel2be.com)
I contacted “Trustpilot” regarding my refund.
Above is the message i have received back from yourselves, to them.
[Ticket #368****]refund
Booking ref DTJPPZ
FLIGHT NO VS109
Flight booking ref VS/FBOF98
I HAVE ALSO BEEN IN CONTACT WITH VIRGIN ATLANTIC.
Below is their reply.
Hi Peter,
Our records now show that Travel2be have been given the OK to process the refund, so they must now do that for you… I would recommend you call them….
i hope you can get through. But you can advise them that you have spoken to Virgin Atlantic, who have confirmed they can/should process the refund…
I hope that helps?!
Justin Bell
I will be expecting an urgent response to this very well overdue settlement.
Pete Russell.
Published at Thu, 12 Nov 2020 13:00:02 +0000