Sunday, June 26

Teleflora Reviews, Complaints & Contacts

 

Source: Teleflora Reviews, Complaints & Contacts

Discovered on: 2021-10-15 01:16:35

To whom it may concern,

Order #: [protected]. On April 19, 2021 I ordered “Make a Wish” – Deluxe bouquet for my cousin’s birthday today. Order number: TEV13-6B. It was delivered on April 21, 2021. I ordered this flowers because of the way they looked on your website. The flowers she received DID NOT look like the flower arrangement you presented on your website. Yes the flowers are similar but they look like they ready to fall apart; they look old, not fresh. The vase did not come with the green polka dot ribbon you displayed. The vase was filled with soil so it looks dirty. They added a big green spray which was not presented in the picture. The vase was round on your photo and I received a different vase. A friend of mine recommended I use Teleflora. I am disappointed and unhappy the flower arrangement arrived to her home looking the way it does. I am requesting to be reimbursed for this false advertising.
Attached is a photo comparison. the picture on the left is what is on your website and the picture on the right is what was delivered to my cousin.

See below order confirmation:

Dear Loretta,
Thank you for choosing Teleflora for your floral gift needs. We greatly appreciate your business. While every effort is made to match your selection exactly, substitutions may be necessary based on the availability of certain flowers and vases in the recipient’s area. We guarantee that your flowers will delight your loved one, just as you intended.
Sincerely,

Teleflora Customer Service
Please do not reply to this e-mail. Replies to this e-mail will not be responded to or read. If you have any questions or comments, please contact Customer Service.

DELIVERY INFORMATION

Deliver to:
Diane Marques
788 W Camino Real
Boca Raton, FL, 33486
Deliver on:
04/21/2021
Occasion Type:
Birthday
Gift Card Message:
Happy 60th Birthday to a sweet, kind caring cousin. Enjoy your special day! We love you!
Signature:
Love, Donna, Loretta & Anthony, xoxo
Special Instructions:

PAYMENT INFORMATION

Billed to:
Loretta Sclafani
3763 Jules Ln
Wantagh, NY, 11793
Payment Type: MC

ORDER SUMMARY
Order Number:
[protected]
Details:
Make a Wish – Deluxe
Product ID & Product Price:

TEV13-6B $44.99

Service Fee: $17.99

Early Delivery Fee: $0.0

Taxes: $0.0

You Saved: $-9

Total Order: $53.98

Unhappy customer,
Loretta Sclafani
Cell number : [protected]

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