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Roman’s Pizza Reviews, Complaints & Contacts | Complaint…


Source: Roman’s Pizza Reviews, Complaints & Contacts | Complaint…

Discovered on: 2022-01-09 14:40:07

Roman’s Pizza Reviews, Complaints & Contacts | Complaints Board


Roman’s Pizza Reviews, Complaints & Contacts | Complaints Board

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Roman’s Pizza reviews first appeared on Complaints Board on Feb 9, 2011.
The latest review Refund was posted on Apr 20, 2021.
The latest complaint pizza was resolved on Sep 08, 2018.
Roman’s Pizza has an average consumer rating of 1 stars from 132 reviews.
Roman’s Pizza has resolved 7 complaints.

Roman’s Pizza Customer Service Contacts

+27 847 493 171 (Customer Service)
22-24 Venturi Crescent Hennopspark X56
South Africa0157

Roman’s Pizza Complaints & Reviews

Roman’s Pizza — Refund


I placed an order online on Friday, I placed it at the wrong branch by accident..

I couldn’t collect the pizza, and I explained this on the phone… and the woman I spoke to couldn’t place my order at another branch for them to deliver.

I already paid for the pizzas.. And I have send a mail. I’m not getting a response about a refund

Hi Denise. Order number 106 has been confirmed by Roman’s Pizza Sinoville & will leave the store for delivery in 35 minutes.

Kind regards.

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Nthabi Milisa Gxasheka — USA

Apr 19, 2021

This review was posted by
a verified customer

Verified customer

Roman’s Pizza — Misleading information to get customers

We went to a Romans pizza in Ormonde and when we got there it had a notice board that read” Dear customer please note you pay for the more expensive of the 2 pizzas ordered” but when we wanted to pay the cashier and the manager both told us that special is finished and then after they changed their tone as they didn’t seem to understand what the board meant. We ended up paying for the 2 pizzas and I am very disappointed by this as this was one of our favourite Romans pizza.

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Apr 15, 2021

Roman’s Pizza — Misleading information/bad service

I saw Romans Pizza have a special on buy any 2 large pizzas for R129.90. I called Romans Pizza Parkview in…

Roman’s Pizza — Sweet Chilli Chicken Pizza

I ordered a sweet chilli chicken pizza yesterday as part of a special. I specifically ordered the chicken pizza as the only meat I eat is chicken. I do not and cannot eat red meat and when I felt sick after eating a slice today I looked under the cheese and found a piece of bacon. I actually don’t want to eat from Romans again as I can’t be certain that this won’t happen again. I am properly sick from it.

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Roman’s Pizza — Incorrect pizza delivered

I ordered a Gluten Free base Bacon, Avo and Feta. Order no 252 at Faerie Glen on 1st April 2021. When collecting the pixza the avo was not on the pizza. It was teturned to the kitchen and 10 mins later I legy with a cold pizza.
I discussed the matter with Ishmail the store manager and insisted on the pizza being given to me free of charge due to the mistake made with my order.
Hans Greeff

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Barsh — Elspark boksburg, South Africa

Apr 01, 2021

This review was posted by
a verified customer

Verified customer

Roman’s Pizza — Product

Yesterday i ordered pizza pies and a small pizza
I am.very upset this is third time my order was not right and it is no.use calling the store.Also the pizzas.was ice ice cold.U know.debonairs pizza even if you late to collect, they have warmers and when is still hot .Not with romans, the pizzas and more over it is affordable.P lease can you.look into this matter urgently
The Romans pizza store in question is in Boksburg.One is going to.lose a lot of cuatomers through this Can you use [protected] to contact me…( Caxton Newspapers Boksburg )
Shop 3, East Rand Junction Cnr Rietfontein and, Dayan Rd, Dayanglen Boksburg 1459
Contact Evi/ Evalina

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Roman’s Pizza — Pizza

We ordered a ham pizza at Romans Pizza Arcadia and we got a cockroach under in the base of the pizza. We have ordered there many times and this is the first time we have had a problem. This is against health regulations and we will be reporting this to the health inspectors. Can this problem please be resolved.
Nora ([protected])

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Roman’s Pizza — Bad service at Romans pizza Randfontein

Yesterday i was given wrong order and they said i should wait for them to correct it i went home because it was already late had to eat bread now today when I came to collect the same pizza they gave me raw pizza now i have to cook as i did not prepare anything because I thought I’d be eating pizza. Roman pizza in randfontein has bad service. Please correct this asp.


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CGeorge — Johannesburg, Gauteng, South Africa

Jan 25, 2021

This review was posted by
a verified customer

Verified customer

Roman’s Pizza — Pizza topping

Good Day,

I called Romans Industria at 16:29 t o place an order for the R99 special. I ordered x1 Margarita, x1 chicken, x1 russian and x1 mince. I requested extra toppings for the russian to be pineapple and the mince extra topping was jalepeno.

When i was ready to serve supper to my dismay there were no toppings but i was charged for it. Because of this no one ate those 2 pizzas. I tried calling the store to no avail.

this is totally unacceptable as i drove far to collect as they did not have a driver to deliver.

My contact number is [protected].

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Sherlina Bachan — Durban, South Africa

Jan 22, 2021

This review was posted by
a verified customer

Verified customer

Roman’s Pizza — Seafood pizza

I purchased a large seafood pizza from roman’s pizza phoenix plaza today 22/01/2021 at 19h45 order 456 I waited 25 mins for the order and I was eagerly awaiting a delicious meal when I got home however to my surprise I received a pizza with raw shrimp and calamari and a bitter herb of sum kind dusted all over the pizza. This is truly disappointing we spend our money expecting quality and the assurance that our food will be prepared in a manner that represents the franchise. A total dissapointment.

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Nkosikhona Sikhosana — Pretoria, Gauteng, South Africa

Jan 21, 2021

This review was posted by
a verified customer

Verified customer

Roman’s Pizza — Wrong product served

Dear Roman’s Pizza

Please can I lay a complain about Roman’s Pizza at Meiniger Road, Nelson Mandela Drive, Shop 2 Shoprite Centre, Modimolle, 0510, South Africa

I ordered Tomato base, ham & mushroom. They decided to serve me Tomato base, ham & pineapple.

Unfortunately I lost the receipt. My order was number 102.

I made a mistake of not checking before I leave the store.

I want my refund.

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Husnah — USA

Dec 31, 2020

This review was posted by
a verified customer

Verified customer

Romans Pizza — Rude cashier

I was on my way to Romans Pizza Fordsburg and only when I arrived at the gate I realised I forgot my mask I had a top which had a long collar which covered my nose I went to order and the cashier kindly said no mask no entry as I was about to tell her that I forgot my mask another cashier who was indian just came and screamed at me as if I was talking to him and started screaming at me and said get out no one will help you we won’t listen to your stories get out
I feel displeased about how I was treated he could have kindly said ma’am please leave we can’t help you without a mask

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Dec 23, 2020

Roman’s Pizza — Seafood pizza

We were at romans in vanderbijlpark yesterday the 22/12/2020 at 18h14 to buy that special 2 large pizza and a…

Roman’s Pizza — Bacon avo feta pizza

I just bought a bacon avocado feta pizza from Romans Somerset West – Main Road. The avocado was black. This is totally unacceptable quality and inedible. This product should have been checked in store and not been allowed to go out to a customer. Please get back to me asap in this regards. My name is Neil Breebaart. Contact nr. [protected]
Date 22 Dec. 2020

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Dec 20, 2020

Roman’s Pizza — Bad service

Very unhappy about the service we received at roman’s pizza 74 gareth roberts ave, cashan, rustenburg…


Sharnay Lee — USA

Dec 08, 2020

This review was posted by
a verified customer

Verified customer

Roman’s Pizza — 2 pizzas I bought for me and my colleague

Hi I bought 2 pizzas that were absolutely raw and doughy and gave us stomach cramps as we at aome of it qnd the tops because we could not go out again as our lumch time was over, I could qlso not go spend peteol again to collect and rake back… This is the 2nd time im so so cross as things r expensive and times r tough to get this in return. I would like replacements at no inconvenience caused… The video and pictures attached say it all… Excluding the terrible taste and gross looking and that it was offputting we had stomach ache!

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Nov 29, 2020

Roman’s Pizza — Food Service

I ordered with Mr D the Romana Chicken Pasta from the Lenasia branch. Firstly it was extremely dry and…

Nov 25, 2020

Roman’s Pizza — Garlic bread

Ordered the garlic bread before hand and went to collect only to find that its burnt. I had a look at the…

Nov 24, 2020

Roman’s Pizza — Bolognaise pizza

I just received my pizzas 1 bbq chickenlicious and 1 bolognaise large I asked for no jelepenos as iam alwrgic…

Tamia Richards — USA

Nov 21, 2020

This review was posted by
a verified customer

Verified customer

Roman’s Pizza — Pizza special

I ordered a romans pizza special R160 the large spare rib and mushroom and a bacon Supreme and when I arrived at home my little sister ate it cause she was really hungry and tasted that it was still raw I saw that it was really undercooked as u can see the dough is still raw and she is not feeling well from that slice and I personally feel I had to waste gas because I live a far distance and when I went back and they were closed I am situated in upington and I would like to get a refund/ a correction back.
Kind regards
Tamia Richards

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Published at Tue, 20 Apr 2021 5:30:1 GMT

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