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Park Nicollet Health Services Reviews, Complaints & Contacts |…

 

Source: Park Nicollet Health Services Reviews, Complaints & Contacts |…

Discovered on: 2022-01-19 14:40:10

Park Nicollet Health Services Reviews, Complaints & Contacts | Complai …

 

Park Nicollet Health Services Reviews, Complaints & Contacts | Complai …

Park Nicollet Health Services

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Park Nicollet Health Services reviews first appeared on Complaints Board on Jun 3, 2010.
The latest review Dr Ellegard Carlson Parkway was posted on Jun 11, 2021.
The latest complaint telling patients what they can afford was resolved on Apr 16, 2011.
Park Nicollet Health Services has an average consumer rating of 2 stars from 20 reviews.
Park Nicollet Health Services has resolved 3 complaints.

Park Nicollet Health Services Customer Service Contacts

+1 800 862 7412 (General Information)
+1 952 993 3014 (Head Office)
+1 952 993 0330 (Transfers To Methodist)
+1 952 993 5541 (Patient Relations)
+1 952 993 7672 (Insurance & Billing Questions)
+1 952 993 0725 (MyChart Patient Support)
+1 952 993 2400 (Bloomington Clinic)
+1 952 993 4900 (Brooklyn Center Clinic)
+1 952 993 8700 (Burnsville Clinic)
+1 952 993 4500 (Carlson Parkway Clinic)
+1 952 977 0500 (Champlin Clinic)
+1 952 993 4300 (Chanhassen Clinic)
+1 952 993 7700 (Creekside Clinic)
+1 952 993 9800 (CT MR Imaging Center)
+1 952 993 4001 (Eagan Clinic)
+1 952 993 8300 (Golden Valley Clinic)
+1 952 993 8800 (Lakeville Clinic)
+1 952 993 1440 (Maple Grove Clinic)
+1 952 993 3282 (Maple Grove ObGyn)
+1 952 993 5900 (Maple Grove Rehab Services)
+1 952 993 3123 (Meadowbrook Clinic)
+1 952 993 5000 (Methodist Hospital)
+1 952 993 8000 (Minneapolis Clinic)
+1 952 993 2900 (Minnetonka-Shorewood Clinic)
+1 952 993 8900 (Plymouth Clinic)
+1 952 993 7400 (Prairie Center Clinic)
+1 952 993 4999 (Prior Lake Clinic)
+1 952 977 0300 (Rogers Clinic)
+1 952 993 7750 (Shakopee Clinic)
+1 952 993 3400 (St. Louis Park Clinic)
+1 952 993 8250 (Wayzata Clinic)
+1 952 993 3180 (Bariatric Surgery & Weight Center)
+1 952 993 6080 (Emergency Center)
+1 952 993 5202 (Family Birth Center)
+1 952 993 3248 (Frauenshuh Cancer Center)
+1 952 993 3246 (Heart & Vascular Center)
+1 952 993 3700 (Jane Brattain Breast Center)
+1 952 993 9662 (Joint Replacement Institute)
+1 952 993 9900 (Maple Grove Specialty Center)
+1 952 993 6200 (Melrose Center)
+1 952 993 5495 (Struthers Parkinsons Center)
+1 952 831 8742 (Tria Orthopaedic Center)
3800 Park Nicollet Blvd
Minneapolis, Minnesota
United States55416
Clinics

Bloomington Clinic, MN

5320 Hyland Greens Drive, Bloomington, MN 55437

Brooklyn Center Clinic, MN
6000 Earle Brown Drive, Suite 1, Brooklyn Center, MN 55430

Carlson Parkway Clinic, MN
14000 Fairview Drive, Burnsville, MN 55337

Champlin Clinic, MN
12142 Business Park Blvd. N., Suite 1, Champlin, MN 55316

Chanhassen Clinic, MN
300 Lake Drive E., Suite 1, Chanhassen, MN 55317

Creekside Clinic, MN
6600 Excelsior Blvd. Suite 160, St. Louis Park, MN 55426
 
CT MR Imaging Center
4951 Excelsior Blvd, St. Louis Park, MN 55416
Eagan Clinic, MN
1885 Plaza Drive, Eagan, MN 55122

Golden Valley Clinic, MN
8240 Golden Valley Drive, Golden Valley, MN 55427

Lakeville Clinic, MN
18432 Kenrick Ave., Lakeville, MN 55044

Maple Grove Clinic, MN
9555 Upland Lane N, Maple Grove, MN 55369

Maple Grove ObGyn

Maple Grove Hospital Campus 9855 Hospital Drive, Suite 275, Maple Grove, MN 55369
 

Maple Grove Rehab Services

15301 Grove Circle N, Maple Grove, MN 55369

Meadowbrook
3931 Louisiana Ave. S, St. Louis Park, MN 55426

Methodist Hospital

6500 Excelsior Blvd, St. Louis Park, MN 55426

Minneapolis Clinic, MN
2001 Blaisdell Ave. S, Minneapolis, MN 55404

Minnetonka-Shorewood Clinic, MN
19685 Highway 7, Shorewood, MN 55331
 
Plymouth Clinic, MN
4155 County Road 101 N Suite 1. Plymouth, MN 55446
 
Prairie Clinic, MN
8455 Flying Cloud Drive, Eden Prairie, MN 55344
 
Prior Lake Clinic, MN
4670 Park Nicollet Ave. SE, Prior Lake, MN 55372
 
Rogers Clinic, MN
13688 Rogers Drive, Rogers, MN 55374
 
Shakopee Clinic, MN
1415 St. Francis Ave., Shakopee, MN 55379
 
St. Louis Park Clinic, MN
3850 Park Nicollet Blvd, St. Louis Park, MN 55416
 
Wayzata Clinic, MN
250 Central Ave. N. Suite № 103, № 220 & № 228, Wayzata, MN 55391



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Use this comments board to leave complaints and reviews about Park Nicollet Health Services. Discuss the issues you have had with Park Nicollet Health Services and work with their customer service team to find a resolution.

Park Nicollet Health Services Complaints & Reviews

A
Annieetz — Plymouth, Minnesota, USA

Jun 11, 2021

This review was posted by
a verified customer

Verified customer

Park Nicollet Health Services — Dr Ellegard Carlson Parkway

I had a video visit in Nov where my meds were refilled. I have been on Lisinoprol for 19 years. I tried to fill my script 2 days ago and it was denied. Nurse said she would not refill until I see Dr. her next appt is a week from today. I am now 48 hours without necessary medication and will be off 9 days before I can get it. This is necessary medication. Dr thinks stopping cold turkey is ok?

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Park Nicollet Health Services — Physician

My physician is unapproachable and her bed side manner is lacking. She wants to harp on people about their weight and yet does not work with them on any health related goals. She passes judgment quickly and frankly doesn’t listen. I have sought my own solutions and others to help in my health goals. She remains my primary physician as I had hopes that I just needed to give her time that I caught her on an “off” day! No! She is flat out horrible. Recently I reached out to her as I had COVID, asking for help. She sent me an email stating I didn’t qualify for any help and that I just needed to ride it out. OK, so when I go to your competitor across the street and see them I was informed I had pneumonia. They even questioned the care my provider gave me. We pulled up the MDH flow sheet and I did qualify for varying protocols and assistance but by then it was too late. I was referred to the University of Minnesota as well for a COVID follow-up. She DOESN’T listen!!! She seriously passes judgment and is so RUDE! I would not want this person representing my organization. So many who helped on my case asked me why she didn’t help?!? I’m rendered speechless and I was also told that if medication would have been provided I wouldn’t have gotten as sick as I did. Not to mention she can’t refill prescriptions in a timely manner. Today, I needed a refill so I called the office spoke to the nurse and told the nurse that last time she didn’t authorize the fill until 2 WEEKS after the ask and by then I had to do an “Emergency” fill and had to be seen in an urgent care to acquire my medication. So again… tonight, I am having to do an urgent virtual visit and pay to be seen to get a prescription refilled. Honestly, this woman should not even be allowed to work on animals let alone humans. She is a JOKE! I seriously would not recommend your clinic to any of my loved ones because you employee people like her. She is on an ego and power trip. She literally told me that I was just FAT and that she too has a thyroid condition and she’s not FAT. OK, well I sought my own care and endocrinologist and after working with someone who would LISTEN I’m down 40lb yet when you talk to her all of my issues are because I’m FAT. Ok, thanks!

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M
Michael — USA

Mar 09, 2021

This review was posted by
a verified customer

Verified customer

Park Nicollet Health Services — No one answering the phone in a reasonable time period!!!!

I am suppose to set-up a MY CHART account so that I can assist care with my elderly mother. Everytime I call over there [protected]) I sit on hold for 25-35 minutes and then hang up in frustration!!!

I’ve called there 3X in the last 3 days!!!

Hire some F*****ing people to answer your phones!!!
Those people make $12-14/hr. Take a couple million out of the CEO pay!!
For that kind of money, you could hire over a hundred more customer service
phones answered!!!
Don’t you people know what the hell is going on with your company!!!
Have them call me for a change as I’ve waited on hold almost 2 hrs.
[protected]

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Park Nicollet Health Services — Inappropriate application of payment

Guarantor #[protected] (Park Nicollet)
Account #4338140 (Health Partners)

On 1/3/21 I made 3 payments in the “Pay Your Bill” portal. I paid two $30 co pays and one $50 co pay. I specifically selected the services I wanted the payments to be applied towards (apparently 2 park nicollet and 1 health partners). Turns out, Park Nicollet applied the payments towards the wrong services and even applied a payment that was supposed to go towards a Health Partners copay towards the Park Nicollet bill.

I do not understand how the pay your bill system can misapply payments, this seems like a complete breakdown of controls. My Health Parnters copay almost went into collections because of the above. As of today Park Nicollet still does not have the payments applied correctly and I have called multiple times to get it resolved. This is not hard. Either separate the Pay your bill portal between Health Partners and Park Nicollet or make the systems actually talk to each other.

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Park Nicollet Health Services — Appointment in St. louis Park

I had a cyst on my lower extemities which was going to be removed on the advice of my primary doctor in Shakopee. I was in the Doctors office in St. Louis Park and he talked me out of it. The cyst was much smaller than it was in my appointment to have it removed. Did he talk to my primary Doctor? No.
I went to have it removed. I wanted it removed or I would never have come in to Park Nicollet. I am Livid that I have to pay for this twice. I believe it was in the Month of November or December. What was the doctor’s charge.
Kevin McCarney Minneapolis
[protected]

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  • Updated by Kevin McCarney · Feb 09, 2021

    Cyst removal in November or December 2020 on Primary doctors recomendation from Park nicollet shakopee. I wanted it removed but he talked me out of it. It was a lot bigger than when my Primary doctor recommended I have it removed. I was livid 40 minutes later because I made the appointment, drove from Minneapolis and now have to pay for it twice.
    That’s B.S.

    kevin McCarney
    [protected]

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Dec 11, 2020

Park Nicollet Burnsville, MN — I was called and told by the doctor to go immediately to the ER. The ER told told me this false

I was called and told by the doctor that saw me earlier in the day to go immediately to the ER. After being…

Jan 07, 2020

Park Nicollet Health Services — dr. butcher

I recently saw Dr. Butcher for a consultation to see if he could help me with a circumcision that had gone…

Oct 15, 2019

Park Nicollet Health Services — no follow up letter or instructions regarding appointment or lab tests.

Visited a Neurology Doctor regarding involuntary muscle spasms and twitches that have been ongoing for a…

K

Park Nicollet Health Services — not sure what to put here

On april 16th I saw my primary care doctor it was put in as a specialty visit. On june 6th a code review was requested. It was never done. They say it isfrommy insurance Medica. They say it is coming from park nicollet. On Sept 19th i saw her again and it was charged again as speciality visit. I have sent letters called them and get no where. I do not know who else to contact. What do i do now?

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Aug 02, 2019

Park Nicollet Chanhassen Pharmacy — charges for prescription

I had to go to Urgent Care at Park Nicollet in Chanhassen on 07/15/19 and received 2 prescriptions. I asked…

May 22, 2019

Park Nicollet Health Services — prescription practices at park nicollet bloomington, mn.

Put in a refill request for an anti-depressant. I was out and it was Friday.
They say you should never stop…

S
Stephanie Garay — USA

May 16, 2019

This review was posted by
a verified customer

Verified customer

Park Nicollet Health Services — mental health department

To whom this may concern,
I would like to express my deepest disappointment with Park Nicollet’s mental health department. It took me years to build the courage to accept I needed behavioral help and it seemed like the responsible thing to do for the safety of my overall well being, I had a previous appointment with them when I was a child but I was unable to attend any further appointments because unfortunately, my mother dealt with a lot of her own mental health problems to notice I needed help myself. Park Nicollet mental health department put a block on my chart even though I had explained the situation to two employees, they insisted I needed to write an appeal explaining why I didn’t attend my appointment as a child even though I was seeking help as an adult. Afterward, they said they would have to approve my appeal and they would send me a letter in the mail after a week. A week went by and I didn’t receive anything, so I called to follow up and they told me that I no longer have a block on my chart, that made me very happy because after more time than necessary went by to schedule an appointment. Unfortunately, that happiness lasted two minutes because of the way their scheduling system works, they didn’t have anything for the week which I wasn’t looking for considering this was a Thursday, I would have been okay with anything in the next few weeks but to schedule an appointment you to have to call on Mondays. This made me frustrated because that’s all I have been doing calling back and forth just to get a block off my chart and now I have to call every Monday to see if there’s anything available that doesn’t sound like Park Nicollet is using their head and heart slogan to be compassionate to their patients. Attempting to make this appointment has been one of my biggest steps this year and I’m beyond disappointed at how grossly incompetent Park Nicollet’s mental health department has shown me to be.
Thank you,
Stephanie Garcia- Garay

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May 06, 2019

Park Nicollet Health Services — paid 30.00 copay for no doctor service no information on issue

I saw Dr. Stephen W Murphy internal Medicine on 5/3/2019
For a cyst or blister in my mouth that I had for…

Park Nicollet Health Services — customer service

Hello,

I am a patient that was seen last week (11/29/2018) for being sick. I had called back Friday to have a doctors note sent to me through mychart. After the first call I did not receive the note in my inbox on mychart. I then had to call three or four other times. I checked Saturday to see if it had shown up yet in which it did not. I called Saturday and the nurse I spoke with told me that there is nothing she could do about it and I would have to call back Monday. It is now Monday and I have called so many times waiting on hold for twenty or thirty minutes a time. The gentleman I spoke with swore that the letter was in my Mychart. I checked and it is still not there. I am not calling for what feels like my 100th time calling to get something as simple as a doctors note. I need this note not only for school but for work as well and it is critical I get it to those people. I am beyond frustrated with the lack of help from the staff I have spoken with. It seems as though no one knows what they are doing or how to do simple tasks such as getting a written letter to a patient that has requested it multiple times.

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Park Nicollet Health Services — Obgyn Dr. Addy

I complied with her 100%. I sustained from sex for about a month, took 2 pregnancy tests, took provera, and…

Park Nicollet Health Services — the fact that I went to urgent care to see a doctor not p a. they are not the same. doctors went to school lot longer and can better diagnose me.

The pa prescribed me a antibiotic for my ear infection. I wanted ear drops and something for the pain. The antibiotics can help with my cold, and ear he said. The pa was in a big hurry I felt rushed . He didn’t listen to what I was saying. He didn’t even look in my nose to see if I had a sinus infection or not either. I’m never going to bv again . I wanted to see a doctor there. Was only. A pa there the day I went .

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The complaint has been investigated and
resolved to the customer’s satisfaction

Resolved
Park Nicollet Urgent Care Maple Grove — telling patients what they can afford

Received a prescription for my son for strep throat. He threw it up twice so I called for another prescription. The second one they gave was too expensive so I requested a different one. (I do not have insurance at this time) The nurse, Sylvia, called back and said that it’s something I should be able to afford because this is what the doctor wants him to have. At what point does this nurse decided what I can afford? Very rude and unprofessional. A healthcare worker should never say something like this to a patient.

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  • El

    Elsner
    Jun 03, 2014

    I agree that Maple Grove Park Nicollet urgent care is very unprofessional.I asked for help at the front desk the first time visiting the North Memorial in Maple Grove because a friend was bleeding from her head and instead of assisting us or directing us to emergency she had us wait in line and then answered a phone call before assisting us. My friend received 10 staples in her head to close up the wound.


    0 Votes

The complaint has been investigated and
resolved to the customer’s satisfaction

Resolved
Park Nicollet Health Services — Prescription Refill SCAM

Park Nicollet Clinic has a nice little SCAM going on regarding prescription refills. I have a long standing…

The complaint has been investigated and
resolved to the customer’s satisfaction

Resolved
Park Nicollet — poor service

From my experience, most of the Dr’s at Park Nicollet Urgent Care and Family Practice always seem to be in a hurry and do not spend a lot of time examining their patients. They are hesitant to do more than their rushed exam can provide and spend no more than a few minutes with the patient. I am very dissatisfied with their quality of service and would not recommend them to anyone who wants to feel like their visit matters.

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  • De

    Debbiedo720
    Aug 31, 2015

    This comment was posted by
    a verified customer

    Verified customer

    Couldn’t agree more. Their mental health department is woefully understaffed, prescribes medications with contra-indications and then cannot be troubled to spend any time talking with the patient to see how the medication is working. We made numerous calls to the St. Louis Park office regarding our daughter who was prescribed a medication known for increasing suicidal thoughts in adolescents. It took 5 hours to get a call back and we never were able to talk to the doctor. The nurse told us it would pass. Two days later we ended up having to have her committed to an inpatient facility for a week because they were afraid she would [censored]. Now she has 2 – 4 weeks of outpatient treatment which will delay her returning to school. This could have been avoided had the doctor taken the time to talk to us or our daughter, her patient. Instead we have racked up tens of thousands of dollars of medical bills. We have to bear the financial burden of their negligence and our daughter has numerous set backs to face in the weeks, months and years ahead. I hope no other child has to suffer because of their lack of concern.


    0 Votes

Park Nicollet Clinic — Bad service

I have had several times to the doctors office recently, high blood pressure being on of the minor reason…

Published at Fri, 11 Jun 2021 17:30:1 GMT

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