Friday, July 1

Leroy Merlin Reviews, Complaints & Contacts

 

Source: Leroy Merlin Reviews, Complaints & Contacts

Discovered on: 2021-11-12 16:45:37

I placed an order for several items online.
order number 48373 4 items were available at the Boksburg branch which i ordered and paid for.

the other items were not available at Boksburg but were at Greenstone. I was unable to change my store location to Greenstone via the online app and sent an email to Leroy Merlin South Africa
Subject line – Items out of stock N° client 71254

Desree Manganye (Leroy Merlin South Africa)
Sep 30, 2021, 11:55 GMT+2
Hi Cindy

Please try to order again.
Leroy Merlin South Africa

Cindy Dedekind (MEA)
Sep 28, 2021, 10:02 GMT+2
Good day

It has been over a week and I still have not had any assistance on my order.

Regards
Cindy

From: Cindy Dedekind (MEA)
Sent: Thursday, 23 September 2021 10:16
To: Leroy Merlin South Africa
Subject: RE: [Leroy Merlin South Africa] Re: Items out of stock N° client 71254

Good morning

No I have not been able to place my order

Cindy

Cindy Dedekind (MEA)
Sep 23, 2021, 10:17 GMT+2
Good morning

No I have not been able to place my order

Cindy

Desree Manganye (Leroy Merlin South Africa)
Sep 23, 2021, 7:31 GMT+2
Good day Cindy

Please confirm if you have managed to place order .
Leroy Merlin South Africa

Cindy Dedekind (MEA)
Sep 20, 2021, 11:30 GMT+2
Good day
Your Greenstone branch shows stock of all of these products but I cannot change my default collection branch to order to these items. Please assist as a matter of urgency

Cindy Dedekind
N° client 71254
cindy.[protected]@dimensiondata.com

instead of ordering the items and placing them in my “shopping cart” for payment – Desree Manganye just sent the email back and forth asking if i were able to order. She effectively and efficiently did absolutely nothing!

We pay for “customer service” and the new South Africa rewards us with abysmal inefficient, in fact completely and utterly NO SERVICE what so ever.

I want these four items as was intended at the 50% price.

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