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Google Reviews and Complaints | google.com

 

Source: Google Reviews and Complaints | google.com

Discovered on: 2021-09-16 04:06:02

Google Reviews and Complaints | google.com

Google Reviews


New Reviewer

Need to find out why I keep getting charged for something and I haven’t bought anything


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1 comment

yes that’s what’s been happening to me to.i believe my account was hacked and google won’t do a dang thing about it there saying I did it when I didn’t even know what the things were that the person charged I had never even heard of.good luck getting your money back.if you have google one you will be able to get in touch with Google not that they will really get you your money back.make sure to check your Google account.make sure that only your device is on the account.please make sure to take your card off your Google account.please change your password if you haven’t already.

ID

#1872225


Review #1872225 is a subjective opinion of poster.





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PissedConsumer2874804 of El Cerrito, CA

Pissed

no response from Google, no response from Google, no response from Google, no response from Google, no response from Google, no response from Google on a storage issue.

User’s recommendation: Avoid Google.

ID

#2874804


Review #2874804 is a subjective opinion of poster.


Location

El Cerrito, California




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PissedConsumer2874796 of El Cerrito, CA

Google won’t provide a customer service person to talk to by phone

Unable to contact Google by phone or email to resolve a storage issue wherein google says I’m out of storage by email to me when I have an earlier email from Google saying I have plenty of storage. Google rejects my email attempts to reach them and doesn’t provide a customer person to talk to.

User’s recommendation: Avoid Google.

ID

#2874796


Review #2874796 is a subjective opinion of poster.


Location

El Cerrito, California




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PissedConsumer2874727 of Fairfield, IA

Haven’t got help yet

To get back into my Google account I’m sending you my new Gmail account but I want my other one back cuz it has everything on it

ID

#2874727


Review #2874727 is a subjective opinion of poster.





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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

Cant recovery email

Hi my fiance and i cant get into his email. We forgot the password and cant remember it we really need to get in it as soon as possible bevause all his important emails are on there.

ID

#2874655


Review #2874655 is a subjective opinion of poster.


Location

The Bronx, New York

Pros

  • Ubiquitous product
  • Storage
  • Good photos
Cons

  • Refused to help me with what i asked for
  • Layers of security and difficulty signing on
  • Terrible service
Preferred solution

Apology




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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer

Cancel Google quick art never wanted it

They have been charging my account fir the past 3 months. I want my money back. Never wanted it. $38.08

ID

#2872492


Review #2872492 is a subjective opinion of poster.


Location

Southfield, Michigan

Preferred solution

Full refund




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New Reviewer

Micah

Hi my name is Micah my Google account got hacked I try to use the phone number to change the password and the phone number to change and I need it done right away I need to get into my emails

ID

#2871961


Review #2871961 is a subjective opinion of poster.





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PissedConsumer2871496 of Dallas, TX

Hacked account

Absolutely, there is still the original issue at hand, and I tried to inform Google and get some help, instead I received a email saying since I accessed my original Gmail there must Not be a issue anymore. Which is wrong i still need help, please help

User’s recommendation: Make sure u have a good back up email, in case any password issues arise.

ID

#2871496


Review #2871496 is a subjective opinion of poster.





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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer

My Cash App account was drained.

I had all the money in my Cash App taken ($205.00) without my permission or knowledge. More than 70 separate transactions were done. I contacted Cash App, told to close out my card right away and that there is nothing they could do on their end, to get my money back, and to contact the merchant. All the transactions were from Google, Mountain View, CA. I tried to contact Google via phone and online all day at every phone number listed. Never got to speak to a live person. Wait times were over an hour and a half. I just want my money back. Be

User’s recommendation: Be careful with online services like Cash App, an Google.

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ID

#2870991


Review #2870991 is a subjective opinion of poster.


Preferred solution

Full refund




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PissedConsumer2870740 of Shakopee, MN

Duplicate email

I tried signing up for kohl’s rewards program and I’m not able to because “that email already exists”. Kerri Felmlee also has [email protected]***.com. I tried contacting google and their servers are busy. I doubt if I’ll ever get through. I don’t understand how they could assign the exact same email address to two different people. And why is there no way to contact google?

User’s recommendation: chose a very unique email address.

ID

#2870740


Review #2870740 is a subjective opinion of poster.


Location

Shakopee, Minnesota




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PissedConsumer2870301 of Atlanta, GA

Stalking

My fiancé and myself had an issue with a person who is using google mail to continually stalk us. He has threatened bodily harm to us as well. We have told him to stop but he will use a google email for awhile then block and change it. He does this over and over. What can we do? I will send the emails we have as of right now. [email protected]***.com [email protected]***.com

ID

#2870301


Review #2870301 is a subjective opinion of poster.


Location

Atlanta, Georgia




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New Reviewer

I forgot my gmail password

I need to get into my account my phone was stolen and I so I can’t use my phone number anymore to get the code

ID

#2870287


Review #2870287 is a subjective opinion of poster.





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New Reviewer

Google play store

Hi my name is arthur smith i have a problem was google play store,the reason was i was trying to install or update my apps on my phone, it feels im locked out of Google play store from installing new apps and update my apps on my phone,i already contacted Samsung support about it and already did diagnostic test on my phone, they told me it not my phone its the google play store app from your end please fix this problem and please contact me at my number is 347 228 **** , and also i was trying to reach google support team by phone but your number of 180* *** **** is disconnected please find out about that,thank you for your assistance and understanding.

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ID

#2870225


Review #2870225 is a subjective opinion of poster.


Preferred solution

Google play store fix




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PissedConsumer2869311 of Bloomfield Hills, MI

Being over charged. My account was charged 3 times.

Im still waiting to speak with an actual person from google!!! They keep sending me to the website. So unfortunately I cant say Ive had an interaction! That about sums it up.

ID

#2869311


Review #2869311 is a subjective opinion of poster.


Location

Bloomfield Hills, Michigan




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New Reviewer

I forgot my gmail password

I changed my recovery number but when it asks for me to prove who I am it still trust to use the old recovery number so I can’t fully access my account

ID

#2868520


Review #2868520 is a subjective opinion of poster.


Location

Los Angeles, California




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This review is from a real person who provided valid contact information and hasn’t been caught misusing, spamming or abusing our website. Check our FAQ



Verified Reviewer

New Reviewer

I have duplicate charges on my account

I cannot find a phone number for Google play! Really poor customer service! I have duplicate charges on my account!

User’s recommendation: Don’t give your credit card information.

ID

#2867217


Review #2867217 is a subjective opinion of poster.


Preferred solution

Full refund




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Published at Wed, 15 Sep 2021 21:0:1 GMT

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